Credit and Collections Clerk

    • Job ID: 512989-765789
    • Location: Scranton, PA
    • Job Type: Full-Time/Regular
    • Years of Experience: Not Applicable
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Job Description:

National Book Company is seeking an experienced Credit and Collections Clerk. Essential job responsibilities will include, but are not limited to:

* Working with customers to ensure their account remains current, including contacting customers via phone, email or in writing.

* Reconciling customer accounts to resolve any discrepancies on their account by researching items, working with customers and coordinating or gathering information from other departments.

* Posting transactions such as cash, credits or other adjustments to customers account as appropriate.

* Responding to customer inquiries.

* Reviewing orders for accounts that are past due or have reached their credit limit.

* Assisting with year-end audit inquiries and information gathering.

* Entering of contracts into database systems.

* Generating accounting and customer statements on a monthly, quarterly and annual basis.

* Reviewing accounts with manager on a bi-monthly basis or as needed.

* Daily filing and other administrative tasks as assigned by the manager.

* Coordinating with other departments as necessary.

* Identifying bad debt or financial exposure.

Experience and Skills:

* Excellent data entry skills with a great attention to detail.

* Highly organized, disciplined, and self-motivated.

* Excellent written and verbal skills.

* Good problem solver.

* Excellent computer skills including Word, Outlook and Excel.

* Ability to quickly learn new software.

* Bookkeeping, accounting or clerical experience.

National Book Company is an equal opportunity employer. Employment with National Book Company is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, age, color, sex, religion, veteran status, national origin, marital status, mental or physical disability or any other legally protected status. Those applicants requiring reasonable accommodation to the application/interview process should notify their manager.