Business Analyst

    • Job ID: 512989-795803
    • Job Type: Full-Time/Regular
    • Years of Experience: 5 - 7 Years
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Job Description:

W. W. Norton is seeking an enthusiastic, energetic, and intelligent individual to join the fully remote team supporting Norton’s digital products. Unique among publishers, Norton "grows readers for life," from preschool through middle school, high school, college, and beyond. While known for being the nation’s largest independent, employee-owned book publishing firm, W. W. Norton also has a growing list of digital applications that serve students, instructors, and general readers. The Business Analyst will join a first-rate team of project managers, business analysts, UX designers, engineers, and QA analysts to create exceptional products for Norton’s customers. The Business Analyst will collect, refine, and document requirements in accordance with project or application needs. The ideal candidate is detail oriented, eager to learn, and able to work independently. This position reports to the Director of Project Management.

Essential Job Responsibilities Include:

  • Gather, analyze, and define product and project requirements
  • Elicit functional requirements from cross-functional stakeholders (across marketing, sales and editorial within each publishing group) throughout the project lifecycle
  • Communicate requirements to development teams, track follow-through, and maintain projects throughout the SDLC
  • Refine user stories created by Product Managers (Product Owner) or stakeholders and create well-formed new user stories (as necessary)
  • Create acceptance criteria for user stories to define features and expectations for deliverables
  • Review UI spec and complete gap analysis
  • Translate business objectives into functional requirements
  • Probe to ensure requirements meet overarching product goals
  • Compile and maintain technical requirements, artifacts, and diagrams
  • Member of the scrum team and point of contact for requirements questions during an active sprint
  • Act as liaison between stakeholders, the development team, the design team, and the QA team
  • Collaborate and communicate with stakeholders, engineers, QA analysts and designers
  • Interact with the Project Manager and Product Manager in planning and scoping requirements
  • Collaborate with designers, Project Manager and Product Manager in planning requirements gathering sessions and workshops (both in-person and virtually)
  • Think out of the box in terms of suggesting alternative strategies to follow, methods to attempt, and ways to more effectively engage stakeholders
  • Support the Project Manager and Product Manager in maintaining and refining the product backlog
  • Help identify dependencies, working closely with the Project Manager and Product Manager
  • Work with Quality Assurance team to review test cases, test scenarios and overall test plans
  • Work closely with the Quality Assurance team to ensure good testing coverage is achieved
  • Facilitate feasibility analysis of requirements in consultation with the Technical Lead and developers
  • Lead user story grooming sessions to discuss the requirements, size stories, and answer scrum team questions
  • Participate and prepare for backlog grooming and sprint planning sessions
  • Work with the Product Manager on defining, preparing, facilitating, and comping results for UAT
  • Responsible for owning and maintaining internal documentation to define business rules
  • Responsible for understanding and communicating expected behavior
  • Responsible for performing system analysis and maintaining technical knowledge
  • Act as product expert for the team
  • Provide recommendations and analyses to Product Manager, Project Manager and Director of Project Management
  • Work closely with the entire product management team in the efforts to document, train, and support internal and external users of digital products

Experience and Skills:

  • Bachelor's degree
  • Must be able to work full business hours.
  • W.W. Norton & Company ('Norton') strives to maintain a COVID-free workplace. To that end, being fully vaccinated is a condition of employment for all new Norton hires. Norton makes reasonable accommodations for qualified applicants with disabilities, sincerely held religious beliefs, or other conditions protected by applicable law
  • Excellent verbal and written communication skills
  • Ability to understand and communicate technical concepts to both technical and non-technical colleagues
  • Organized with strong multi-tasking and time management skills
  • Excellent analytical and problem-solving skills
  • Attention to detail
  • Experience in assessing customer needs and product needs
  • Experience in working with diverse stakeholders and teams
  • Experience with or knowledge of agile development methodology
  • Expertise in using JIRA and other such tools
  • Ability to work with cross-functional teams
  • Ability to organize and work under strict timelines while producing quality deliverables
  • Ability to quickly learn and adapt to new technologies and programs
  • Ability to adapt to different team styles and dynamics while maintaining standards for deliverables
  • Knowledge of the publishing industry and the educational technology market (preferable)
  • Employment eligibility to work with W. W. Norton & Company in the U.S.
  • Minimum of 5 years of relevant work experience

About Norton:

W. W. Norton & Company is the oldest and largest publishing house owned wholly by its employees. W. W. Norton & Company strives to carry out the imperative of its founder to "publish books not for a single season, but for the years." In college publishing, that imperative applies not only to books, but also to an ever-growing list of essential print and digital resources that support teaching and learning. For more information about the Company, visit us online at: