Inside Sales Representative

    • Job ID: 512989-825763
    • Location: Remote, OPE
    • Job Type: Full-Time/Regular
    • Years of Experience: Any
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Job Description:

W.W. Norton, headquartered in New York City, is seeking an Inside Sales Publishing Representative to help promote our textbooks, media, and other course materials.

The Perks

  • Unique company culture.
  • We’re the kind of place where book nerds thrive. We value our independence and are dedicated to doing things differently than our competitors. We collaborate, innovate, and celebrate with our colleagues, and many of us have called Norton home for our entire career.
  • Variety. Because you’re responsible for maintaining relationships and winning textbook and media adoptions at different colleges and universities, you’ll be talking with professors and instructors in a variety of disciplines.
  • Intellectual engagement. Finding out about instructors’ course challenges, innovative teaching strategies, and learning objectives means you’re continually discovering new disciplines and reading into textbooks from multiple fields. Norton representatives know what’s great about our books and media because we read and study them in preparation for our sales calls.
  • Creativity and strategic thinking. As you work with professors to find the best Norton course materials for their classes, you will think creatively and strategically to find solutions that address the needs of students and instructors and grow your territory’s revenue.
  • Career development. Norton values promoting from within, so career development is a company priority. As a Sales Representative, you sharpen your analytical and strategic skills daily. Managers are dedicated to developing representatives’ strengths, ability to prioritize, and professional goals.
  • Mentorship.Besides working closely with a manager who will train, support, and help you develop in this role, Norton offers a mentorship program that pairs you with a more seasoned Norton representative to provide additional support and camaraderie.
  • Profit sharing, 401K matching, and other generous benefits* (medical, dental, flexible spending plans, etc.)
  • Bonus potential and competitive salary
  • Laptop, iPad, and phone


The Day-To-Day

  • Develop and maintain relationships with academic faculty to assess individual and departmental needs and promote Norton’s books and media to current and prospective adopters.
  • Track sales opportunities within a territory, collaborating with editors, marketing managers, and specialists to provide solutions for faculty and think creatively about how to win business.
  • Provide exceptional customer service to current and potential adopters.
  • Teach faculty about Norton technology solutions that enhance classrooms (in-person, hybrid, and online) and support student learning and success. You will coordinate helping instructors set up and implement educational technology with our customer success team and facilitate student registration when needed.
  • Grow revenue and increase adoption rates across your territory.
  • Self-motivated, enthusiastic, skilled at time management, independent, comfortable working at a home office, and persuasive.
  • Superior ability in phone selling and efficient communication via email.

Please note - this job description is not designed to cover all activities required of the employee.



Experience and Skills:

Are You a Good Fit?

If you are self-motivated, competitive, enthusiastic, adept at time management, independent, and persuasive, then the answer is yes! Norton representatives love discussing their favorite books, have a wide range of interests, and enjoy continually learning about new subjects. In order to apply, you must have a BA/BS degree. While travel is limited, you will be required to attend biannual sales conferences each year.

*Employment eligibility to work with W.W. Norton & Company in the US is required.

W. W. Norton & Company ('Norton') strives to maintain a COVID-free workplace. To that end, being fully vaccinated is a condition of employment for all new Norton hires. Norton makes reasonable accommodations for qualified applicants with disabilities, sincerely held religious beliefs, or other conditions protected by applicable law.

* All policies and benefits described are subject to change at any time.

About Norton

W. W. Norton & Company is the oldest and largest publishing house owned wholly by its employees. W. W. Norton & Company strives to carry out the imperative of its founder to 'publish books not for a single season, but for the years.' In college publishing, that imperative applies not only to books, but also to an ever-growing list of essential print and digital resources that support teaching and learning. For more information about the Company, visit us online at: